Terms of service

Terms of Service

1. Introduction
Welcome to DecoDIY Store. By accessing and using our website (www.decodiy.store), you agree to comply with and be bound by these Terms of Service. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you must not use our website or services.

2. Eligibility & Account
By ordering from our Site, you represent that you are at least 18 years of age, or that you have given us your consent to allow any of your minor dependents to use this site. You are responsible for ensuring that all account and delivery information provided to us is accurate, complete, and up to date.

3. Orders & Payments
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product or pricing information, or problems identified by our fraud detection systems.
Payment Methods: We accept major credit cards, PayPal, and other secure online payment gateways. 
Pricing: All prices listed on our Site are in US Dollars (USD) and are subject to change without prior notice.

4. Shipping, Delivery & Multiple Packages
Shipping Terms: We offer free standard shipping to the United States. Delivery times provided at checkout are estimates and may vary based on carrier delays, customs processing, or external factors beyond our control.
Multiple Packages: To ensure the fastest delivery, please note that orders containing product bundles or accessories (such as extra replacement filters) may be dispatched from separate fulfillment centers. Consequently, your items may arrive in multiple packages and at slightly different times. For more information, please review our Shipping Policy.

5. Returns & Refunds
Our return window is open for 15 days from the date of delivery. All return requests must comply with the conditions and instructions outlined in our official Refund Policy. Do not send packages back to the original shipping address on the box without prior written approval from our support team.

6. Intellectual Property
All content included on this website, including but not limited to logos, graphics, text, images, and product descriptions, is the sole property of DecoDIY Store or its content suppliers and is protected by international copyright laws.

7. Limitation of Liability
DecoDIY Store provides product descriptions and specifications based on supplier data. While we strive for accuracy, we do not warrant that all content is entirely error-free. DecoDIY Store shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

8. Privacy & Security
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our data protection practices.

9. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check our website periodically for changes.

10. Contact Us
If you have any questions or require support regarding these Terms of Service, please contact us directly at info@decodiy.store.